Cancellation &

No Show Policy

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. 

Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to 50% of your scheduled service.  Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. 

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation including services intended to be paid with a gift card. Please have your credit card ready when booking. If you agree to receive emails and texts from us, we have an automated appointment reminder that goes out 48 hours before your scheduled appointment. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.